Nationwide Repair Warranty:
What is the Nationwide
Repair Warranty?
The Federated Nationwide
Warranty is a 12-month/12,000 mile parts and labor warranty
on specific service and repair work performed by participating
repair facilities. It covers consumers when they are more than
25 miles from the original repair facility and they experience
a repair failure. The consumer pays nothing for the warranty
- they receive it for free on repairs they have performed. It
is not a Vehicle Service Contract or Extended Warranty program.
What is covered with
the Nationwide Repair Warranty?
- Air Conditioning, heating
and climate control systems
- Brake systems
- Engine cooling systems
- Electrical system, including
starting and charging systems
- Engine performance, drivability
service and repair
- Exhaust systems
- Fuel Systems
- Ignition Systems
- Electronic engine management
system and on-board computer systems, (engine, body, brake
and suspension)
- Cruise control systems
- Steering/suspension system,
wheel bearings, CV joints/U-joints, Half-shafts and driveshafts
- Towing
- Rental Car
- Other minor repairs
- Internal engine, internal
transmission, clutches, and differentials are excluded.
How does this Program
work?
- When customers are within
25 miles of the original dealer they return to that dealer
for warranty repairs. Those repairs are not covered under
this program.
- When customers are more
than 25 miles from the original dealer, they call the Federated
Nationwide Warranty toll-free number and are routed to a participating
location for warranty repair.
- ASE Certified Master Technicians
verify the warranty repairs that are needed with the repairing
facility, and authorize the repair.
- The Federated Nationwide
Warranty program pays the warranty repairing facility their
posted labor rate and standard book time for the repair. We
pay for parts & labor.
- The customer has no expense
in the process!
- The Federated Nationwide
Warranty program sends letters to both the consumer (apologizing
for any inconvenience & asking for their input) and the
original repair facility (letting them know one of their customers
had a warranty claim).
- Most repairs are covered
(major engine, major transmission, clutches, and differential
are excluded).
How can I participate
in the Federated Nationwide Warranty Program?
The Federated Nationwide
Warranty Program is open to participating Federated customers.
Please contact your nearest Federated Auto Parts Distributor
for information on how you can join the Federated Team.
Give us a
call and let us know what we can do for you!