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Nationwide Repair Warranty

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Nationwide Repair Warranty:

What is the Nationwide Repair Warranty?

The Federated Nationwide Warranty is a 12-month/12,000 mile parts and labor warranty on specific service and repair work performed by participating repair facilities. It covers consumers when they are more than 25 miles from the original repair facility and they experience a repair failure. The consumer pays nothing for the warranty - they receive it for free on repairs they have performed. It is not a Vehicle Service Contract or Extended Warranty program.


What is covered with the Nationwide Repair Warranty?

  • Air Conditioning, heating and climate control systems
  • Brake systems
  • Engine cooling systems
  • Electrical system, including starting and charging systems
  • Engine performance, drivability service and repair
  • Exhaust systems
  • Fuel Systems
  • Ignition Systems
  • Electronic engine management system and on-board computer systems, (engine, body, brake and suspension)
  • Cruise control systems
  • Steering/suspension system, wheel bearings, CV joints/U-joints, Half-shafts and driveshafts
  • Towing
  • Rental Car
  • Other minor repairs
  • Internal engine, internal transmission, clutches, and differentials are excluded.

How does this Program work?

  • When customers are within 25 miles of the original dealer they return to that dealer for warranty repairs. Those repairs are not covered under this program.
  • When customers are more than 25 miles from the original dealer, they call the Federated Nationwide Warranty toll-free number and are routed to a participating location for warranty repair.
  • ASE Certified Master Technicians verify the warranty repairs that are needed with the repairing facility, and authorize the repair.
  • The Federated Nationwide Warranty program pays the warranty repairing facility their posted labor rate and standard book time for the repair. We pay for parts & labor.
  • The customer has no expense in the process!
  • The Federated Nationwide Warranty program sends letters to both the consumer (apologizing for any inconvenience & asking for their input) and the original repair facility (letting them know one of their customers had a warranty claim).
  • Most repairs are covered (major engine, major transmission, clutches, and differential are excluded).


How can I participate in the Federated Nationwide Warranty Program?

The Federated Nationwide Warranty Program is open to participating Federated customers. Please contact your nearest Federated Auto Parts Distributor for information on how you can join the Federated Team.



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HOURS OF OPERATION

SUN:CLOSED
MON: 8:00AM – 6:00PM
TUE: 8:00AM – 6:00PM
WED: 8:00AM – 6:00PM
THU: 8:00AM – 6:00PM
FRI: 8:00AM – 6:00PM
SAT: CLOSED


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Copyright © 2008-2011 Laine's Automotive & Hydraulic Service, All rights reserved